The NSFnet Network Service Center (NNSC) is funded by NSF to provide a first level of aid to users of NSFnet should they have questions or encounter problems traversing the network. It is run by BBN Inc. Karen Roubicek (email@example.com) is the NNSC user liaison.
The NNSC, which currently has information and documents online and in printed form, plans to distribute news through network mailing lists, bulletins, newsletters, and online reports. The NNSC also maintains a database of contact points and sources of additional information about NSFnet component networks and supercomputer centers.
Prospective or current users who do not know whom to call concerning questions about NSFnet use, should contact the NNSC. The NNSC will answer general questions, and, for detailed information relating to specific components of the Internet, will help users find the appropriate contact for further assistance. (Appendix B)